Frequently Asked Questions
Everything you need to know about your sweet experience at Sockerbit.
What is the shelf life of your Swedish candies?
Our candies are best enjoyed within 6 months of purchase. We recommend storing them in a cool, dry place away from direct sunlight to maintain their flavor and texture.
Do you offer vegan or gelatin-free options?
Yes, we have a wide selection of vegan, gluten-free, and gelatin-free treats. You can easily filter our collection by dietary preference on the product listing pages.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
Can I return food items if I change my mind?
For safety and hygiene reasons, we cannot accept returns on food products. However, if your order arrives damaged or incorrect, please contact our support team immediately for a replacement or refund.
Are your products safe for people with nut allergies?
While many of our candies do not contain nuts, all of our products are processed in facilities that handle tree nuts, peanuts, dairy, and soy. Cross-contamination is possible.
Do you offer bulk discounts for events or parties?
We certainly do! For large orders, weddings, or corporate events, please reach out to our wholesale department via our contact page for special pricing and packaging options.